Birthday
Enjoy gifts & 3x bonus points on purchase made during your birthday month
Exclusive Rewards
Receive welcome treats with each tier upgrade
Exclusive Perks
Get product & service discount
How It Works
Create An Account
Register & spend a minimum RM 500 in one receipt
Earn Points
Every RM 1 spent earns you 5 points
Get Rewarded
Use points to redeem with 500 point = RM2
More Benefits
Upgrade to next tier
PrivilegesSpend per 12 months period |
GLOWINGRM500 |
GORGEOUSRM5,001 |
GLAMOROUSRM8,001 |
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| Service Alacarte Discount | |||
| Product Alacarte Discount | |||
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| Birthday 3x Points | |||
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| Exclusive Event & Preview | |||
| Token of Appreciation* | |||
| Complimentary Minis* |
Your #GreatSkinHealth is our Journey together
Frequently Asked Questions (General)
AsterSpring Skin Health Club is the new loyalty programme designed exclusively for AsterSpring members. There are 3 membership tiers in the programme: Glowing, Gorgeous and Glamorous, with more rewards and privileges based on the membership tier.
You can earn Points based on every spending in AsterSpring. The more you spend in AsterSpring, the more Points you will earn. Additional perks you can enjoy based on your membership tier. Stay tuned for more exciting benefits!
Spend a minimum of RM500 in a single receipt at any authorized AsterSpring centres, AsterSpring Signature centres, AsterSpring Webstore and Dermalogica kiosks to be eligible as member.
Frequently Asked Questions (Membership Status)
The table below indicates the spending amount to be eligible for each of the membership tier.
Spending in a single receipt or per 12 moths
| Glowing | Gorgeous | Glamorous |
|---|---|---|
| RM500 to RM5,000 | RM5,001 to RM8,000 | RM8,001 to above |
You will be informed of your current membership status by AsterSpring centre staff or you may log in to My Account page in AsterSpring Webstore. Stay tuned for more exciting news.
For your convenience, there is no need to keep a physical membership card.
Your membership status will be automatically upgraded, once your accumulated spending reaches the requisite amount to unlock greater privileges. You will enjoy your new membership status for 12 months from the most recent qualifying date. Below are some examples of how you may upgrade your membership status.
Example 1: Glowing to Gorgeous status
| 1/4/2020 | 2/5/2020 | 5/7/2020 | 26/8/2020 | New status as of 26/8/2020 | Membership Expiry Date |
|---|---|---|---|---|---|
| Signed up as Glowing Member | Spend RM2500 | Spend RM1500 | Spend RM1100 | Gorgeous | 25/8/2021 |
Example 2: Glowing to Glamorous status
| 1/1/2020 | 11/3/2020 | 26/8/2020 | New status as of 26/8/2020 | Membership Expiry Date |
|---|---|---|---|---|
| Signed up as Glowing Member | Spend RM4500 | Spend RM4500 | Glamorous | 25/8/2021 |
Example 3: Gorgeous to Glamorous status
| 19/7/2020 | 15/11/2020 | 12/3/2020 | 21/4/2021 | New status as of 21/4/2021 | Membership Expiry Date |
|---|---|---|---|---|---|
| Signed up as Gorgeous Member | Spend RM5400 | Spend RM1800 | Spend RM1000 | Gorgeous | 20/4/2022 |
Your status will be maintained as long as you meet the minimum spending criteria. For example, to maintain a Glamorous membership status, you must spend a minimum of RM8,001 within 12 months from the date you qualified as a Glamorous member. Whereas, if you spend between RM5,001 to RM8, 000, you will become a Gorgeous member; if you spend between RM500 to RM5,000, you will become a Glowing member.
Your membership will be valid for 1 year from the date of membership sign up, upgrade or renewal. For example, if your membership starts on 4 December 2019, your next membership status will be reviewed on 3 December 2020.
Frequently Asked Questions (Membership Points Accumulation)
You will be informed of your points balance by AsterSpring centre staff and email newsletter. Stay tuned for more exciting news.
Every RM1 spent on facial treatments or products are equivalent to five (5) points in any authorized AsterSpring centres, AsterSpring Signature centres, AsterSpring Webstore and Dermalogica kiosks.
You may accumulate your membership points via spending made in AsterSpring authorized centres, AsterSpring Signature centres, AsterSpring Webstore and Dermalogica kiosks in Malaysia only.
Points will be reflected in your account within 24 hours after a purchase is made at AsterSpring centres, AsterSpring Signature centres, AsterSpring Webstore and Dermalogica kiosks.
Points will expire every 31st March. As such, members are encouraged to redeem any points accumulated before 31st March.
Points will expire and will be forfeited thereafter. Any forfeited Points will not be reinstated.
Yes, you will be notified by AsterSpring centre staff and email newsletter to redeem points balance before expiry date.
Frequently Asked Questions (Membership Points Redemption)
You may redeem your points as soon as you accumulate a minimum of 500 points. Expired points cannot be carried forward nor be exchangeable for cash.
You may redeem points for any products or services at retail prices only, from any points balance of 500 points or more.
You may redeem points at your registered preferred centre. Points redemption is not available in AsterSpring Webstore at this moment.
Once you have accumulated a minimum of 500 points, you may decide to redeem products or services, and shall the points not be sufficient, additional balance payment may be required.
Points redemption does not impact membership status progress or qualification. As long as you continue to meet the membership spending criteria within 12 months from the date of qualification, you will continue to enjoy the benefits of the same membership status.
Membership points may be used within your membership only i.e. cannot be combined.
Membership points may be used within your membership only i.e. cannot be transferred or exchanged.
Yes, you can contact an AsterSpring centre to redeem your points, and if any balance payment is required, an online transfer may be made to AsterSpring’s bank account and the payment slip shared with centre staff. You are advised to collect the redeemed product from the respective centre as soon as possible.
Yes, you can continue to collect membership points from any spending with AsterSpring.
Frequently Asked Questions (Benefits & Privileges)
No privileges or benefits are allowed neither for transferable nor exchangeable for cash / friend / family members’ account.
Welcome Treats are rewarded once to first time join of Glowing, Gorgeous and Glamorous members. Meanwhile, upgrades from Glowing level to Gorgeous / Glamorous level within the membership period are also entitled to enjoy welcome Treats. The following are examples of the Welcome Treats entitlement:
| Signed up as Glowing Member on 1st Apr 2020 | Upgraded to Gorgeous Member on 23th Nov 2020 |
|---|---|
| Received | Received |
| 1 * Glowing Welcome Treats | 1 * Gorgeous Welcome Treats |
Note: Customer will receive 1 set of Glowing Welcome Treats + 1 set of Gorgeous Welcome Treats during the status upgrade.
| Signed up as Glowing Member on 22nd Jan 2020 | Upgraded to Glamorous Member on 25th Dec 2020 |
|---|---|
| Received | Received |
| 1 * Glowing Welcome Treats | 1 * Glamorous Welcome Treats + 1 * Exclusive Gift |
Note: Customer will receive 1 set of Glowing Welcome Treats + 1 set of Glamorous Welcome Treats + 1 unit of Exclusive Gift during the status upgrade.
| Signed up as Gorgeous Member on 9th Nov 2020 | Upgraded to Glamorous Member on 13th Jan 2021 |
|---|---|
| Received | Received |
| 1 * Gorgeous Welcome Treats | 1 * Glamorous Welcome Treats + 1 * Exclusive Gift |
Note: Customer will receive 1 set of Gorgeous Welcome Treats + 1 set of Glamorous Welcome Treats + 1 unit of Exclusive Gift during the status upgrade.
| Signed up as Glowing Member on 1st May 2020 | Signed up as Gorgeous Member on 7th Aug 2020 | Upgraded to Glamorous Member on 31st Dec 2020 |
|---|---|---|
| Received | Received | Received |
| 1 * Glowing Welcome Treats | 1 * Gorgeous Welcome Treats | 1 * Glamorous Welcome Treats + 1 * Exclusive Gift |
Note: Customer will receive 1 set of Glowing Welcome Treats + 1 set of Gorgeous Welcome Treats + 1 set of Glamorous Welcome Treats + 1 unit of Exclusive Gift during the status upgrade.
No, you only can enjoy the welcome treats at home branch that you have signed up as a member.
Welcome treats can only be redeemed at your registered preferred centre at this moment. You may visit the centre for redemption after receiving an email confirmation from AsterSpring.
No, rejoined members are not entitled for welcome treats.
You can enjoy both Product and Service discounts at any AsterSpring, AsterSpring Signature, AsterSpring Webstore and Dermalogica Kiosk throughout Malaysia within your membership validity period.
You may redeem your birthday privileges from the home branch within your birthday month. For example, Annie’s birthday is on 23rd Aug, the redemption period is from 1st Aug –31st Aug.
Members’ birthday benefits can only be redeemed once annually during the birthday month in the current membership period.
Birthday privileges can only be redeemed at your registered preferred centre at this moment. You may visit the centre for redemption during your birthday month.
You will be rewarded with 3x points throughout purchases made during your birthday month.
Yes, you may enjoy the higher-level birthday privileges instantly after you upgraded your membership level successfully.
Frequently Asked Questions (Cancellation & Refund)
Points that have been previously redeemed cannot be cancelled and are non-refundable.
Any refunds will be net of any points that have been redeemed. For example, if the transaction amount was RM2, 000 and 5, 000 points were redeemed for this transaction, you will get back RM1,980 only.
Frequently Asked Questions (Personal Data Protection & Privacy Policy)
Your personal information will be kept secured and private during the entire transaction process and membership period.
Terms and Conditions
The management reserves the right to revise the Terms & Conditions, benefits and privileges of Skin Health Club Programme without prior notice. Click to view full T&Cs.